Thesis Session March 17th 2023
Focusing on feedback Potential Problem Statement The lack of digital infrastructure and limited avenue for receiving feedback from staff and customers are significant hindrances to the effective implementation of digitization efforts in the Office of the Attorney General and Ministry of Legal Affairs. Potential Areas of Focus/ Things to consider after reading the AGLA Digitization strategy document; -Look at feedback and papers that focus on feedback -Is feedback a necessary component of digitization. -Ask ChatGPT and see what results come up -Digitizing information means that there is the possibility that the information/ data cannot be removed. -Culture should also be mentioned as it can affect the willingness of staff to accept the change needed to fully digitize. -Research Change management with digitizing and feedback. -Check up on GovPayTT (is it a new potential avenue for e-payment among government ministries?) -Create questions in order to do premature interviews wit...